Limited Repair Warranty

Repair Policy / Limited Warranty

Warranty Periods

Aftermarket “Parts”(hardware) Repairs – 30 Days Limit
OEM / Premium “Parts”(hardware) Repairs – 90 Days Limit
Software Repairs(Includes Loss of Personal Data) – NO WARRANTY

Warranty Protects Against:

Screen/LCD and any other repaired or replaced “parts”(hardware) that malfunction, do not work as intended or designed.

Warranty Does Not Protect Against:

After DMV Unlocked Wireless repairs the device, the warranty does not protect against:

Accidental or purposeful drops; for example breaking/cracking LCD or Digitizer glass.
Tampering with internal hardware
Damage resulting from attempted customer repairs
Unlocked or jailbroken devices
Software damages
Loss of Personal Data(during/after repair)
New damages unrelated to the original repair
Water damage
Blacklisted
Reported Lost or Stolen

Our warranty also does not cover the outcome of a repair if certain pre-repair conditions exist, including:

Water damage
Software related issues
Jailbroken or unlocked devices
Personal Data loss/recovery
Tampering with internal hardware
Damage resulting from attempted customer repairs
Blacklisted
Reported Lost or Stolen

Reasons we can void your warranty:

We reserve the right to void the warranty if we feel the customer is not being truthful and if we have evidence proving the customers complaint is not valid or related to the work completed by DMV Unlocked Wireless employees.

The warranty period has expired
The defect or part is not covered
The product failure is due to misuse or lack of proper maintenance
You have made significant alterations to the product, affecting its performance

Download a Copy

You can download a copy of the warranty HERE

Warranty coverage is not transferrable (it applies to the original purchaser only), and requires a proof of purchase or original receipt.

A warranty claim may require product analysis prior to issuance of a replacement, which may take up to two (2) business days to process.

Specific terms and conditions of warranty policies will vary by product & service type, and may be modified over time. For specific terms and conditions, please see a store representative or call 1-703-451-5580.

The warranties for the specific products are the exclusive and only warranties that we provide with respect to the products we sell.

DMV Unlocked Wireless MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. WE DISCLAIM ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE OR SERVICE PROVIDED.

Contact Us

If you have any questions about these Terms, please contact us. Here