Return/Exchange Policy



Store Return/Exchange Policy:
Refund or exchange on merchandise accompanied by the original receipt within 14 days of purchase will be refunded with an applied fee of $35 for used phones, $45 for refurbished phones and $65 for new phones and $45 for all IPTV devices deductible from the original total payment made for each device or transaction. Phones that are under $100 are subject to 20% deductible. Items must be returned in the similar condition, 100%, cosmetically and functionally as they were sold. We apologize for unacceptable return/exchange/claim after the due period of 14 days or if the merchandise loses the similar original working condition or look. All sales in the District of Colombia will have taxes included on all receipts and purchases. Thank you for shopping at DMV Unlocked Wireless!